This Privacy Policy explains exactly what personal information jin69 collects from Indonesian players, how we use and protect it, who we share it with, and the rights you hold over your own data.
The summary cards below highlight our core data protection commitments. They are provided for convenience and do not replace the full policy text that follows. The full policy governs in all cases.
All data transmitted between your device and the jin69 platform is encrypted using 256-bit SSL/TLS. Sensitive account data is stored in encrypted form. jin69 conducts regular security audits and penetration tests to maintain the integrity of its data infrastructure.
jin69 does not sell, rent, or transfer your personal data to third parties for marketing purposes. Data is shared with service providers only to the extent necessary to operate your account — payment processors, KYC verification services, and fraud prevention partners.
jin69 collects only the personal data genuinely needed to operate your account, process transactions, verify your identity, and comply with responsible gaming and anti-money laundering obligations. We do not collect data speculatively or beyond what is operationally required.
You have the right to access the personal data jin69 holds about you, request corrections to inaccurate data, request deletion of your data subject to legal retention obligations, and withdraw consent for optional data processing at any time by contacting our support team.
jin69 retains personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable legal, regulatory, and compliance obligations. Account data is retained for a minimum of five years following account closure in line with AML requirements.
For any data protection query, access request, correction request, or deletion request, contact the jin69 data protection team directly at [email protected]. We respond to all data-related requests within 30 days of receipt and acknowledge receipt within 48 hours.
This Privacy Policy ("Policy") describes how jin69 ("we", "us", "our") collects, uses, stores, and protects the personal information of players ("you", "your") who access or use the jin69 platform at jin69.bio. By creating an account or using the platform, you acknowledge that you have read and understood this Policy. This Policy forms part of the jin69 Terms & Conditions.
jin69 is committed to protecting the privacy and personal data of all players who use its online betting and gaming platform. This Policy sets out in clear, accessible language what personal information we collect, the purposes for which we collect and process it, the legal bases on which we rely, and the rights you hold as a data subject.
This Policy applies to all personal data collected through:
This Policy does not apply to third-party websites, game studio platforms, or payment provider interfaces that you may access via links or integrations on the jin69 platform. Those third parties operate under their own privacy policies, for which jin69 accepts no responsibility.
For the purposes of this Policy, the following definitions apply:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, identification number, location data, email address, device identifiers, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, storage, organisation, structuring, use, disclosure, transmission, restriction, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — jin69 in the context of this Policy. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller — such as a payment gateway, KYC verification provider, or cloud infrastructure provider engaged by jin69. |
| "KYC" | Know Your Customer — the identity and age verification process conducted by jin69 using government-issued documentation, required prior to approval of withdrawal requests. |
| "Consent" | Freely given, specific, informed, and unambiguous indication of agreement by which a data subject signifies acceptance of the processing of personal data relating to them. |
jin69 is the Data Controller in respect of all personal data collected from players through the jin69 platform. As Data Controller, jin69 is responsible for determining the purposes for which personal data is processed and for ensuring that such processing is lawful, fair, and transparent.
jin69 may engage third-party Data Processors to perform specific processing activities on its behalf — including payment processing (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, LinkAja), identity verification, fraud detection, and cloud data storage. All Data Processors engaged by jin69 are contractually required to process personal data only as directed by jin69 and to maintain security standards consistent with this Policy.
Contact details for the jin69 data protection function are provided in Section 17 of this Policy.
jin69 collects the following categories of personal data in connection with your use of the platform:
Identity & Contact Data
Identity Verification (KYC) Data
Financial & Transaction Data
Technical & Device Data
Communications Data
jin69 does not collect or store full payment card numbers. Where card payment options are made available, card data is processed directly by the relevant payment processor and is not stored on jin69's systems. jin69 stores only a truncated card reference sufficient to identify the payment method for your records.
jin69 collects personal data through the following means:
jin69 processes personal data only where a lawful basis for doing so exists. The legal bases on which jin69 relies are as follows:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contract Performance | Processing necessary to create and manage your account, process deposits and withdrawals, settle bets, and deliver customer support — the core operational activities required to fulfil jin69's obligations to you as a registered player. |
| Legal Obligation | KYC identity verification, age verification (21+ compliance), anti-money laundering (AML) transaction monitoring, record retention for regulatory compliance, and responding to lawful requests from authorities. |
| Legitimate Interests | Fraud detection and prevention, platform security monitoring, responsible gaming pattern analysis, internal analytics for platform improvement, and customer support quality management — where jin69's interests do not override your fundamental rights. |
| Consent | Optional marketing communications (email or notification-based promotions you have explicitly opted into). You may withdraw consent for marketing communications at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email. |
jin69 uses the personal data it collects for the following specific purposes:
jin69 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes under any circumstances. Personal data is shared externally only in the following limited and controlled circumstances:
Our commitment: Every third party with whom jin69 shares personal data is required to process that data only as directed by jin69, to implement appropriate technical and organisational security measures, and to refrain from using your data for any purpose beyond the scope of their service to jin69.
jin69 uses cookies and similar technologies on its platform. A cookie is a small text file placed on your device by a website. jin69 uses the following categories of cookies:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to the jin69 platform. jin69 does not deploy third-party advertising or retargeting cookies that track your activity on external websites.
jin69 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While jin69 takes all reasonable steps to secure your personal data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials — see the Account Registration section of the jin69 Terms & Conditions for your responsibilities in this regard.
jin69 retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, and compliance obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML compliance and dispute resolution |
| KYC verification documents | Duration of account + 5 years post-closure | Regulatory retention obligation |
| Financial transaction records | 5 years from transaction date | AML / financial record-keeping |
| Betting and gaming activity logs | 3 years from last activity | Dispute resolution and responsible gaming |
| Customer support records | 3 years from interaction date | Complaint management and quality assurance |
| Marketing consent records | Until consent withdrawn + 2 years | Demonstrating lawful basis for marketing |
| Technical / device logs | 90 days from collection | Security monitoring and fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identified individual. Where anonymisation is not technically feasible, data is subject to permanent deletion.
As a data subject, you hold the following rights in respect of your personal data held by jin69. You may exercise any of these rights at any time by submitting a written request to [email protected]. jin69 will acknowledge your request within 48 hours and provide a substantive response within 30 days.
Please note that some rights are subject to limitations where jin69 is required to retain or process data by law — for example, KYC and AML retention obligations may prevent immediate deletion of certain identity and transaction records. jin69 will always explain the basis for any limitation on a right you exercise.
The jin69 platform is strictly an adults-only service. jin69 does not knowingly collect personal data from any person under the age of 21. The platform is not directed at, designed for, or marketed to persons under 21 years of age.
If jin69 discovers or receives information indicating that personal data has been collected from a person under 21, it will delete that data as promptly as practicable, close the associated account, and return any deposited funds to the originating payment method following identity verification. Where legally required, jin69 may report underage registration attempts to the relevant authorities.
If you are a parent or guardian and believe that a minor in your care has registered a jin69 account, please contact [email protected] immediately so that we can investigate and take appropriate action without delay.
jin69 primarily processes personal data within the region to serve its Indonesian player base. However, some of jin69's Data Processors — including cloud infrastructure providers and KYC verification services — may operate data centres or processing infrastructure outside Indonesia.
Where personal data is transferred internationally, jin69 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. These safeguards may include contractual data protection clauses, the processor's adherence to internationally recognised security frameworks, or adequacy decisions applicable to the destination jurisdiction.
By using the jin69 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions other than Indonesia where jin69's service providers operate, subject always to the safeguards described above.
The jin69 platform may contain links to third-party game studios, payment provider information pages, or other external resources. These links are provided for informational convenience only. jin69 has no control over the content, privacy practices, or data collection activities of third-party websites and does not accept any responsibility for the privacy policies or practices of those third parties.
We encourage you to review the privacy policies of any third-party websites you visit through links on the jin69 platform before submitting any personal information to those sites.
jin69 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, jin69 will update the "Last Updated" date at the top of this page. Where changes are significant — such as changes to the categories of data collected, the purposes of processing, or the third parties with whom data is shared — jin69 will provide advance notice to registered players via their registered email address before the changes take effect.
Continued use of the jin69 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with any material change to this Policy, you may request account closure as described in Section 12 of the jin69 Terms & Conditions.
For any queries, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by jin69, please contact the jin69 data protection team through the following channels:
jin69 will acknowledge all data-related requests within 48 hours of receipt and will provide a substantive response within 30 days. If the complexity of your request requires additional time, jin69 will notify you of the extended timeframe and the reasons for it before the 30-day period expires.
If you are not satisfied with jin69's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority or consumer protection body in your jurisdiction.
Data Protection Contact: [email protected] | Subject line: "Privacy Request" or "Data Complaint" | Response target: acknowledgement within 48 hours, substantive response within 30 days (WIB business days).
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